How do I send photos through the mail safely?
What is the backing board?
Can I email photos to you so you can see the colors?
What's the usual ratio for mats?
Are mat borders always equal in size?
How easy is it to change photos?
What size frame should I order?
Will the frames be ready to put photos in and hang?
How do I measure for a mat
and frame? This is on a separate page
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Q: Is it safe to send photos through the mail and
is there special packaging I should ask for?
A: Yes. I feel the best way to send a photo
that is not mounted, is to place tissue paper over the face of the photo and
"sandwich" it between slightly larger pieces cardboard. A mounted
photo should have a piece of sturdy cardboard a little larger then the
mounted photo, placed
in a plastic bag that is sealed, then put that into a flat cardboard box and
seal again. Over the face of any photo or artwork place tissue or paper
towels before putting cardboard over them, this will help protect them
from scratches and sticking together.
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Q: Is the backing board the white piece I have
now?
A: Yes. The white board that you received
with your frame is the backing board. If your photo is not mounted, this
can be used to mount the photo. If your photo is already mounted you
may use this piece for extra stiffening if there is room in the frame.
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Q: May I e-mail you the pictures of my posters so
you can tell me if you think the mat color I have chosen will work, or could
you suggest another color?
A: Yes, you may send me any photos through email
and I will work up a composite or mock up of what it will look like when
completed. I normally will send more then one design based on what you
have picked out and the look that I think you are looking for.
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Q: What's the usual ratio for mats?
A: There is no set answer for this. Some
general guidelines are that the mat border and the frame width should not be
the same width. Also that the larger the picture or artwork the larger
the borders should be. See my
mat size chart on
the mat page for a better idea and for what is considered "standard".
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Q: I read somewhere that the top/left/right
borders are usually equal, but the bottom border is usually thicker.
A: In Europe that is generally the case. The
border on each side and the top are made equal with the bottom edge wider.
In the United States the usual arrangement is to
center the opening in the mat. So either way is correct, it just
depends on the look you are after, and what is pleasing to you.
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Q: I want to be able to easily update the
pictures. How easy is it to undo and redo the frames (to change photos) once
they are assembled?
A: I make my frames using flexi-points which holds
everything together. They allow you to just bend the tabs outward,
replace the contents, and push them back in place snugly. They will
withstand quite
a bit of bending without breaking. These are similar to what you would
find on some store bought frames. Another method is to use triangular glass
points, however after taking them in and out of the frames several times
they can work loose, and you would have to move the positioning of them.
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Q: I have a poster that is exactly 13.75" X
19.75" including a one centimeter white border of which I would like
to hide. What size frame should I order?
A: All my frames have a 1/4" to 5/16" wide
rabbet (the groove where the glass, photo and backing board goes). The
size frame you order is actually 1/2" to 5/8" larger then the viewing area.
In the above example a 14" X 20" frame should cover the border.
The other solution is to add a mat cut a little smaller than the image size.
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Q: Just to verify--these frames will arrive ready
to put the photos in and hang, right?
A: Yes, they will be assembled as far as possible
with hanger attached, etc. All you need to do is put the
bumpers on and put the photos in them.
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